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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will it take for my order to arrive?

Most orders are delivered within 6–8 business days from the date of purchase. This includes 2–3 days for processing and 4–5 days for shipping.

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Do you ship outside the United States?

At this time, we only ship within the 48 contiguous U.S. states. Unfortunately, we do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, or international addresses.

How long do I have to return my order?

You can request a return or exchange within 30 days of delivery. After this period, returns are not accepted unless approved in writing by our support team.

What items are not eligible for return?

We cannot accept returns for used, damaged, washed, or altered items, or for products marked as “Final Sale” or “Non-Returnable.” All items must be in brand-new condition with original tags and packaging.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, ensuring a smooth and secure checkout experience.

When will my card be charged?

For credit cards, you’re charged only when your order ships. For debit or bank cards, a temporary authorization hold may appear after placing your order — it will be released once your payment is fully processed.

Can I cancel my order after placing it?

Yes — you can cancel your order within 12 hours of purchase for a full refund. After this window, your order may already be in production or shipped, and cancellation may no longer be possible.

Can I change the size, color, or shipping address after ordering?

Order changes (such as size, color, or address updates) must be requested within 12 hours of placing the order. Once production or shipping begins, modifications can’t be guaranteed.

INFORMATION

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